Tech & Science

Why 3C’s of Social Media Marketing, Important?

Social media have entirely dominated the internet in recent years. In addition to giving consumers a method to stay in touch with friends and family, it has also provided small business owners the chance to network and target a particular niche strategically.

The three C’s of social media—content, community, and commerce—must be kept in mind to maximize the effectiveness of your social media marketing initiatives.


Content is the first C you should use in your social media marketing campaigns. Value is the currency of social media, and value is created by creating and disseminating valuable information. You can record audio interviews or podcasts, publish blog articles or ebooks, and offer webinars or quick videos, to name a few of the many ways you can create content.

If your company’s website has nothing fresh to offer visitors when they arrive, there is little value in using social media to direct traffic there. People will continue to visit your site if you regularly produce new material.

A regular flow of new content by Wikipedia writers may be maintained via blogging. Here are some helpful hints when it comes to beginning a blog if you’re just getting started.

• To manage your time, create an editorial calendar for your blog.

• At least three months before your blog launch, establish the practice of publishing a few posts per week. This will provide a blog content archive you can use as a launchpad.

• Instead of starting with just one post, launch your blog with at least ten posts previously published. This will give readers a sense of your blog’s style and subject matter.


Community is the next C in social media. Social media only succeeds because of the users. One significant advantage of using social media is the chance to establish yourself as a key influencer. Engaging your audience and creating a community are excellent ways to do this.

Be honest with people instead of thinking from a marketing perspective. Your social media friends and followers are interested in learning more about you and engaging with your material. You can’t afford to be one of those users on Twitter or Facebook who posts links to your site regularly without engaging in any conversation. Instead, promoting social interactions and engaging in two-way communication with your fans and followers is critical.

For instance, I regularly meet with small company owners on Twitter. Every Wednesday from 8 to 9 PM ET, I conduct a tweet chat called #Smallbizchat, where participants may learn and network with one another as I feature a guest expert. It works because I provide insightful content, conversation, and interaction.

Get out there and establish a network if you want to be successful on social media. Your chances of developing a solid social media brand will increase as you become more friendly and engaging. Building relationships both online and offline is relatively easy with social media. When others share your stuff online, it is the most effective form of flattery. I, therefore, share other people’s content four times as often as I do my own.

Other suggestions for creating a sense of community include:

• Engaging in forum posting, blog commenting, or social media outreach to potential customers.

• Making connections with people you know from LinkedIn, Facebook, and Twitter.

Guest posting on other blogs or allowing people to post on your site.

You may engage the globe and create a sense of community.


Commerce is the final C in the puzzle and is a little more complex than you might imagine. People only do business with those they respect, like, and trust. Three contacts are necessary for the person before you can have an influence that will allow you to cultivate a sale. Seven interactions are required online before a relationship can be formed that will lead to business.

Of course, generating online traffic, quality leads, and revenues is the ultimate aim of social media marketing. But social media’s relaxed and “social” nature makes it so enticing.

Avoid being overly promotional; nobody likes to be sold to. It would help if you warmed up the prospect by luring them with high-quality material to succeed as your employer. The next step is to interact with them directly to engage them.

Pose and respond to inquiries. When you have earned their respect and trust, you can approach them about business. However, it would be best if you only discussed business in terms of the solutions you offer and the outcomes clients have seen from working with your company.

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